Tag clouds have never been particularly useful… they give ‘at a glance’ view of the content of a website, but they have very little potential for wayfinding… try even finding the link to your own bookmarks in a Del.icio.us tag cloud - presenting categories and subcategories is more effective.
According to a recent research study [...]
Eventually, there is sound evidence validating my first impressions of the virtual keyboard of the iPhone:
Although iPhone users were able to text as quickly as QWERTY-keyboard owners, iPhone typists made more than twice as many errors. Even worse, many of these errors were left uncorrected, apparently due to (lack of) familiarity with the magnifying glass [...]
I found a very good post on Laurie Gray’s blog on Catalyze.I also got some Forrester Research reports on Customer Experience and the beginning I was very curious about how they were approaching User Experience in their reports. And - I have to say - I was very disappointed by their slapdash take on the [...]
I have found an interesting column from Donald Norman about how the role of user research in the software/web development process, though I have to say that I disagree with the premise of his article:
“How many times have you had to fight hard for the ability to do field studies and other observations at the [...]
I just found a fresh UPA 2007 salary survey out in my mailbox… there are a couple of interesting thoughts that I would like to share with you.
First of all, the survey has a quite a large sample: 1523 people answered to the survey, with the vast majority in US (999) and then the other [...]
Oh, yeah! After months of work on this project (me, Jonathan, Igor and all the DLKW team) finally the Heathrow website is online! Most of the IA work we carried out on the Shop & Eating section is already visible, while all the other work will be visible in a few months only, with Release [...]
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