Articles for the ‘User Experience’ Category

Case study: the Heathrow Airport Redesign

Monday, October 15th, 2007

Oh, yeah! After months of work on this project (me, Jonathan, Igor and all the DLKW team) finally the Heathrow website is online! Most of the IA work we carried out on the Shop & Eating section is already visible, while all the other work will be visible in a ...

Search Solutions 2007

Friday, May 25th, 2007

I attended Search Solutions 2007 in the BCS London branch, not far from the cool Convent Garden ‘piazza’. My interest in the user experience of search and information retrieval services is constantly increasing. In 2006 I started doing a review of groupware and knowledge management software leveraging on community based approaches. ...

Windows and cash machines

Saturday, May 5th, 2007

Today I had the exciting experience of seeing a windows installation on a Barclays cash machine... maybe funny for some, but from a user experience point of view it is not exactly what I would like a don't-make-me-wait customer to see..

Back to the NordiCHI - the ‘06 edition

Tuesday, October 17th, 2006

It is difficult to summarise the experience I had this year at the NordiCHI06, but I think the underlying theme was the challenge represented by emergent uses of constellations of technologies, that go beyond the capabilities of a UCD approach, in the way we are used to think about it. ...

Ethnography in the design process

Monday, May 22nd, 2006

A couple of weeks ago I attended to an UPA meeting in Cambridge about how to use ethnographic practices (EPs) for driving the design process from Louise Ferguson, who is also UK-UPA vice president. It was interesting to see how EPs are being used in practice. I was really interested in ...

Impact factor of HCI journals

Monday, February 20th, 2006

I was looking for some sources of Science Citation Index impact factor, and I found the following two resources: http://del.icio.us/giorgio.venturi/impact+factor It seems that the most important journal in the HCI arena is Human-Computer Interaction, followed by: User Modeling And User-Adapted Interaction Interacting With Computers International Journal Of Human-Computer Studies I also found a very interesting article ...