Features and patterns should never be the primary focus of a User-centred Experience Design process. We should rather research on user most frequent tasks before jumping into designing RIAs (Rich-Internet Applications). In a nutshell, before looking at your patterns library, get to know users and tasks! . . . → Read More: Why Forrester got it wrong on User Experience?
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I just found a fresh UPA 2007 salary survey out in my mailbox… there are a couple of interesting thoughts that I would like to share with you. First of all, the survey has a quite a large sample: 1523 people answered to the survey, with the vast majority in US (999) and then the other countries: . . . → Read More: UX Trends in the 2007 UPA Salary Oh, yeah! After months of work on this project (me, Jonathan, Igor and all the DLKW team) finally the Heathrow website is online! Most of the IA work we carried out on the Shop & Eating section is already visible, while all the other work will be visible in a few months only, with Release 2. While . . . → Read More: Case study: the Heathrow Airport Redesign I attended Search Solutions 2007 in the BCS London branch, not far from the cool Convent Garden ‘piazza’. My interest in the user experience of search and information retrieval services is constantly increasing. Today I had the exciting experience of seeing a windows installation on a Barclays cash machine… maybe funny for some, but from a user experience point of view it is not exactly what I would like a don’t-make-me-wait customer . . . → Read More: Windows and cash machines It is difficult to summarise the experience I had this year at the NordiCHI06, but I think the underlying theme was the challenge represented by emergent uses of constellations of technologies, that go beyond the capabilities of a UCD approach, in the way we are used to think about it. This underlying theme was touched . . . → Read More: Back to the NordiCHI – the ‘06 edition |
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