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What happens when we can carry out user research and testing remotely? Do we need to change the way we work? The answer to this question is: “No“. I recently had a chance of carrying out a research and usability testing consulting for a keyword research service based here in London. This experience led me to many . . . → Read More: A remote change for user research? I have found an interesting column from Donald Norman about how the role of user research in the software/web development process, though I have to say that I find the premise of his quite contentiious. I agree with him when he says that lengthy, time-consuming field work must take place before the project starts, but even with the ball running and in a limited time frame it is possible to know a lot about the users. . . . → Read More: Why doing user research first is right |
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