iPhone virtual keyboard leads to poor user experience

Tuesday, August 19th, 2008

[caption id="" align="alignleft" width="199" caption="iPhone Virtual keyboard"][/caption] Eventually, there is sound evidence validating my first impressions of the virtual keyboard of the iPhone: Although iPhone users were able to text as quickly as QWERTY-keyboard owners, iPhone typists made more than twice as many errors. Even worse, many of these errors were left ...

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Why doing user research first is right

Sunday, March 16th, 2008

I have found an interesting column from Donald Norman about how the role of user research in the software/web development process, though I have to say that I disagree with the premise of his article: "How many times have you had to fight hard for the ability to do field studies ...

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