Aviation, Human Factors, Automation and Modes

As a design community, we tend to forget how User Centred Design is not only employed in building customer-facing experiences. UCD and Human Factors are also used to design plane cockpits, submarine and nuclear power plant C&C rooms. The latest episode of 99pi does a great job of explaining why designing for automation can mean the difference between life and death. Human Factors have a long history in Aviation. The first Human Factor studies were carried out during WWII, and focused on incidents related to human error and such. With the advent of automation, one of the key roles of Human Factors has …

Do Androids dream in Verse?

a great article from Joscelin Cooper, former UX Writer at Google : As technology becomes more pervasive and gains access to greater amounts of our personal data, how can we design successful human-machine conversations? Should user interface text approximate the lilt, flow, and syntax of human speech? Or does humanizing UI conversations create a false intimacy that distances even as it attempts to foster familiarity? The answer, of course, is that it depends. Most of us have encountered voice-automated customer service systems. Some of them, in an effort to make their robot customer reps less droid-like, feature voices that try …

Back to the NordiCHI – the ’06 edition

It is difficult to summarise the experience I had this year at the NordiCHI06, but I think the underlying theme was the challenge represented by emergent uses of constellations of technologies, that go beyond the capabilities of a UCD approach, in the way we are used to think about it. This underlying theme was touched in the first and the last keynotes of NordiCHI, respectively from Susanne Bødker and Jonathan Grudin. The enlightening keynote of Bødker explores the dialectics between two generations (‘waves’) of HCI technologies and research. Second wave HCI begins with the introduction of second wave technologies (i.e. …

Impact factor of HCI journals

I was looking for some sources of Science Citation Index impact factor, and I found the following two resources: http://del.icio.us/giorgio.venturi/impact+factor It seems that the most important journal in the HCI arena is Human-Computer Interaction, followed by: User Modeling And User-Adapted Interaction Interacting With Computers International Journal Of Human-Computer Studies I also found a very interesting article on the evolution of the HCI field, based on the co-citation analysis.